Buy Tickets Terms
The ticket is a pdf file which can be opened with Adobe Acrobat Reader, once it is downloaded. If you do not have this program installed, you can download it for free. Once you open the file, you can print it on laser or inkjet printer on a standard A4 sheet. There is a barcode which contains all the information about your order on the ticket. At the event’s entrance a staff member will check this barcode.
When they buy a ticket, the visitor is obliged to comply with the house rules. Every visitor is must keep their ticket until the end of the event. When leaving the hall during an event, one could get back in only with the ticket. No refunds for stolen, lost or damaged from the client tickets. Violators of the house rules and ticket abusers will get a warning to leave the hall.
Inflammable products, glass bottles, cans, drugs, any weapons as well as other dangerous objects are prohibited in the area of the events. People without documents needed to identify them will not be allowed.
Returning a ticket is possible only in the case of cancelled or postponed event. In these cases, the amount printed on the ticket will be refunded. Other expenses (travel expenses, accommodation, etc.) will not be refunded.
In the case of cancelling a ticket 30 days before the event, we will return 80% of your payment.
In the case of cancelling a ticket 15 days before the event, we will return 50% of your payment.
For this purpose, you will have to send to our e-mail - firstname.lastname@example.org :
• 1. A short letter with your bank account details (to refund the amount of money we have to)
• 2. A copy of the e-mail with ‘Your access code’ as well as the number of the order/invoice from ePay (a scanned receipt in case you have paid in EasyPay’s cash desk).
Within 5 (five) working days, we will refund your money according to the terms.
If there is a TV report from the event, the visitor gives their agreement to the relevant media to be filmed and for this material to be used without compensation or limitation.